By now, you’ve probably seen a lot of posts and tweets about how to effectively work from home. Especially if you’re among the thousands of folk whose workplace or school has moved to work from home in response to the coronavirus crisis.
I can’t add much to what’s already been said about how to set up your home office, or which headphones or app to use, or how to sanely put together your day. I have worked at a distributed company (everyone works away from the office) for the last four years. My colleague Lori McLeese offers a lot of helpful advice on remote working, Automattic’s CEO Matt Mullenweg has insights, and a good friend and fellow data scientist Boris Gorelik offers lots of sage advice.
I’ll speak from my perspective. I am Black and living in the U.S. I have worked in some capacity in machine learning, data science, big data, artificial intelligence — whatever the buzzword you choose — for twenty plus years. I have worked remotely in some capacity for at least ten.
In those years I’ve encountered micro- macro- and off-the-chain aggressions courtesy of the standard work-in-the-office culture. Here’s a sampling…
Hey, I think you’re in the wrong place…2000’s
If I’m sitting in a cubicle in the R&D group wing, why wouldn’t you think I’m in the R&D group? I’m sitting in a chair, writing a paper, with a stack of machine learning papers on my desk?
We should get all the <N_WORDS> out of hereLate 1980’s
I was silent for a few days…
We should send all the Africans back…Ebola is too dangerous to tolerate those…2014-ish
Whew…deep breaths and a long walk.
These comments and ensuing actions are from years of work, but I keep hearing the same things from students and other folk much younger than I who’ve had to put their minds back together from this shtuff. The point is that there’s a deep psychological, psychic impact that broken and persistent workplace cultures have on employees that come from the margins. Black folk, like LatinX people, women, transgender folk, people who are autistic. The exceptional and everyday people that make companies and institutions work. The office can be so hostile, violent, and spirt murdering (to quote Dr Bettina Love) that any benefits to in-person interaction are lost, nullified.
For me, and many others, working remotely has allowed the ability, the autonomy to carve out a truly safe and sane working environment. The autonomy to work on our own terms and in places where we are cherished, supported, nurtured.
One critique of remote work is that “it stifles creativity”. But the ability to go on walks without fear, to connect with colleagues from around the world, to think deeply while looking out the window, to talk out loud a problem to my daughter (quizzically looks are ok), to have a Black young man in a coffee shop just stroll up an ask about linear algebra — all these spur creativity and a self worth that is incalculable.
Does Automattic (or any other remote workplace) have room for growth — of course! There are issues around the assumptions of resource privilege that go along with even applying — does everyone have access to the computing, network, and other resources to successfully make an application? To the social networks needed to know about such positions? There are racial disparities in the ability to work remotely. These issues and questions have to be thought through deeply — inclusion and equity have new implications.
But the benefit of the kind of listening and reflection that comes in various modes of communication that foster thought and respect is undeniable. And that may provide enough space for us to work through some things.
The research on remote work and impact is still getting started. You might read The Good, the Bad, and the Unknown About Telecommuting: Meta-Analysis of Psychological Mediators and Individual Consequences or https://open.buffer.com/remote-work-loneliness/. These links were suggested by Kristen Thomas, a graduate student at University of Texas Austin who is studying remote work.
And, if you’re a data engineer or data scientist interested in making the move to remote work, please consider applying to Automattic!